ARBITRATION POLICY | |||||||||||
SUBJECT TO ARBITRATION UNLESS ANNOUNCED | |||||||||||
CARS WITH A DRIVE | |||||||||||
Must find $800.00 or more for each defect in order to arbitrate: | |||||||||||
1) Motor defects or bearing noise | |||||||||||
2) Transmission - clutch - rear end | |||||||||||
3) Frame damage and excessive frame or floor rust, repaired or not, must be announced. | |||||||||||
4) Brakes when vehicle is considered by arbitration to be unsafe to drive | |||||||||||
5) Front end problems when considered by arbitration to be unsafe to drive | |||||||||||
6) Engine defects or excessive internal noise | |||||||||||
7) If non-dealer purchases vehicle, the odometer must work. If the vehicle is sold with a drive to a non-dealer, it must pass a North Carolina inspection. | |||||||||||
8) Airbag lights and check engine lights must be working. Check engine and airbag lights must be announced if on. Air Conditioners, radios, interior, tires, etc. are not arbitrable. | |||||||||||
9) We follow NAAA rules Except for we only allow 7 days for transmission, frame, flood, rust, theft, insurance loss etc. We do not allow 30 or 120 days for these things
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AS-IS | |||||||||||
1) Flood and police cars must be announced. | |||||||||||
2) Cracked or welded cylinder blocks must be announced. | |||||||||||
3) Frame damage or excessive frame or floor rust, repair or not, must be announced. | |||||||||||
4) The buyer assumes total responsibility for mechanical defects. | |||||||||||
5) Any salvage vehicle is as-is. | |||||||||||
6) If check engine light is on it is as-is. 7) All cars with over 250,000 miles are AS-IS. 8) $1000 or less is automtically AS-IS 9) 20yrs and older automatically AS-IS |
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$800.00 AND UNDER, AS-IS | |||||||||||
Any vehicle sold for $800.OO or under is an "ABSOLUTE" sale and cannot be turned down for any reason including (Converters, Rust of any kind & Frame damage) . |
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THESE SALES ARE ABSOLUTE. | |||||||||||
ANY ADJUSTED PRICE AUTOMATICALLY MAKES THE SALE AS-IS. | |||||||||||
**All vehicles sold subject to manufacturer's recalls. Buyer accepts vehicles subject to manufacturer's recalls and will confirm open recalls for vehicle brand and take appropriate action. Buyer and Seller hereby releases and agrees to indemnify Auction with respect to claims for all open or future manufacturer recalls.
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PSI
Post Sale Inspection
1) To request a PSI, simply present your buyer's ticket to a sales attendant in the office.
2)PSI must be requested the night of the sale.
3)When the entire PSI process is complete you will be contacted with the results.
4) PSI is designed as a process to find problems with a vehicle, Not diagnose them.
5) Vehicle is eligible for a PSI on day of sale, however they will not be completed until the next day.
6) PSI warranty is voided if the vehicle is retailed or sold in any way.
7) PSI warranty is voided if the vehicle is not returned in the same condition it left in.
8)Vehicles bought on the internet will not be released until the PSI has been completed.
9) The PSI department will stand behind PSI for the items checked for 7 days on a full.
10) The PSI is not part of the arbitration policy, but a seperate sevice offered to provide added assurance and coverage to the buying dealer in their purchase.
11) Don't wait for the PSI to be completed to pay. You must remit payment of your purchase.
PROCESS:
The PSI will be completed by a CERTIFIED TECHNICIAN. They will perform a full visual inspection of the vehicle.
- Odometer/Speedometer -Cruise Control -Power Seats
-Emmission Control Equipment Present -Power Windows
-Power Locks -Power Sliding Doors -Convertible Top Functions
-Engine Transmission Function and Operating -HVAC Air Conditioning Compressor engagement check
-4x4 System Engaged if equipped - Frame and Unibody Checked for Damage
-SRS/Airbags Checked (when illuminated) -Gauges -SES Checked
-Brake Hydraulics, Power Steering, Transmission, Engine and Cooling Systems Fluid
-ABS and Brake Function (when illuminated) -2 Mile Test Drive (when Possible)
Post Sale Inspection:
CLAIMS-
1) The buyer is financially responsible for payment of the PSI fee regardless of whether the vehicle passes or fails inspection and the fee is NON-REFUNDABLE
2) The coverage and provision apply only to the original buyer of the PSI. The PSI coverage period are void once the vehicle is resold.
3) If a vehicle fails PSI and exceeds the current arbitration amount(see arbitration policy) the vehicle will be placed in arbitration
4) A returned vehicle for any reason under the PSI coverage must be in the same or better condition as when it was purchased
5) RSAA will not reimburse a dealer for transportation, reconditioning and other work or expenses performed on the vehicle that is returned.
6) The PSI inspection in NO WAY is a buy-back policy
7) Verfication of diagnosis and repair estimates will obtained at a shop chosen by RSAA and may need pictures sent via email.
8) A complete written estimate from a licensed repair facility will be required
9) RSAA reserves the right to limit the number of times a purchasing dealer may submit a claim
10) Buyer and Seller should be aware that the seller bears all financial responsibility in the case of a successful arbitration claim.
FRAME INSPECTION:
$45.00-within 100 miles from purchase date
Frame and structual evaluation per NAAA guidlines
FULL INSPECTION:
$100-within 100 miles of purchase date
Inspection that includes complete driveline, major components and a 2 mile road test. Frame and structual evaluations per NAAA guidlines.Flood Check
RETURNED VEHICLESThe buyer has the right to return a vehicle for auction inspection if the vehicle is found to have any of the following defects that were not announced:Flood carPolice carFire carFrame damage (repaired or not)Excessive rustReconstructed vehicleSalvage (Not Announced)Odometer Not Working. NAAA Guidlines